Shipping & Return Information

Processing and Shipping

Please allow 1-3 business days for processing your order. Shipping times are based on orders placed between Monday-Friday, and all orders received after 3:00 PM EST will begin processing the next business day. Please note that processing and shipping orders do not include during weekends or holidays. 


Order Tracking

All of our orders are shipped within 1-3 business days after the order has been placed. Once your order are fulfilled, you'll get an email with a tracking number and the status of your tracking information may take up to 24-48 hours to update. To track your order, click on the tracking number provided that was sent to your email. 




For sanitary purposes and due to the nature of our products, we are unable to give you a refund or exchange for a used or opened item. 


Returns, Exchange, & Refunds

Purchase made within 30 days will be accepted for a return or exchange and the product must be in a new, unused, and unopened condition to receive a refund or exchange. Please email us at to open a request and for further instructions.

The customer must provide us with the shipping information of the returned or exchanged package and is responsible for all the shipping expenses at their own cost.


After we receive your shipping information:

A) Return & Refund - The refund will be returned to the original method of payment and shipping fees are nonrefundable.

B) Exchange - The customer needs to create a new order. (Shipping fees and the price difference for the new order are at customers expenses)

The Chameleon Sisters are not responsible for all the shipping expenses when returning and exchanging packages. To set up a return, please email us at for shipping instructions.